The information that you will share with us during calls will be stored in a secure file after you have given us verbal consent to do so.
Your contact information and your relation to Parkinson’s disease will be accessible to all Parkinson Québec employees who have signed a confidentiality agreement.
You may be solicited to participate in educational workshops or to make a donation for the cause.
The content of your discussion with one of our advisors will however only be accessible to our team of advisors, who will be able to better serve you in the event of subsequent calls. This information will never be shared with third parties, which includes organizations or individuals, even those close to you.
Your contact information will never be shared with third parties unless you give us verbal authorization to do so. This authorization will be recorded in your file. Parkinson Québec only shares its data with the Quebec Parkinson Network and some of its regional offices.
Statistical analyses may be performed to better understand the use of our service and how to improve it. This aggregate data is completely anonymous.
The security of your information is one of our priorities. Your information is saved in a data management system that conforms to legal requirements. Access to this system is controlled and monitored.
To protect the anonymity of people who call the Parkinson Québec info line, we do not leave voicemails when we return calls, unless we have received your explicit authorization.